Accelerant Events Ltd

Who we are

This privacy policy explains how Accelerant Events Ltd (“we”, “us”) collects and uses your personal information in connection with our events and websites, including Readiness Europe. For data protection purposes, Accelerant Events Ltd is the data controller.
• Controller: Accelerant Events Ltd, 7 Diston Mansion, Chalk Lane, Epsom, Surrey, KT18 7BS
• Contact (privacy): colin.martin@readinesseurope.com
• UK complaints: You can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
• EU/EEA note: If we target individuals in the EEA without an EU establishment, we may be required to appoint an EU representative (GDPR Art. 27). If applicable, details will appear here.
Information we collect
We may collect:
• Identity & contact data (name, job title, employer, postal address, email, phone).
• Registration & attendance data (ticket details, badge ID/scan times, dietary/access needs).
• Transaction data (payments processed via our payment providers).
• Marketing preferences (opt-in choices).
• Technical & usage data from our sites (IP address, device/browser info, pages viewed, referral data, clickstream).
• Publicly available business info (e.g., from company websites or professional social media).
How we use your information (purposes & legal bases)
We will only use your personal data when the law allows. Typical uses are:
• Event registration and attendance
• Purpose: Issuing tickets, managing entry, meeting dietary/access needs.
• Legal bases: Contract performance; legitimate interests to run secure events; legal obligations (e.g., safety).
• Customer support and correspondence
• Purpose: Answering enquiries, changes to bookings.
• Legal bases: Contract performance; legitimate interests.
• Marketing about our events and services
• Purpose: Email/SMS/newsletters where you’ve consented or where we have legitimate interests and you can opt out anytime.
• Legal bases: Consent or legitimate interests (unsubscribe in every message).
• Website analytics & cookies
• Purpose: To improve our site and measure engagement. See our Cookie Notice.
• Legal bases: Consent for non-essential cookies; legitimate interests for essential operations.
• Security, fraud prevention, and legal compliance
• Purpose: Protecting our services and complying with laws.
• Legal bases: Legitimate interests; legal obligations.
Badge scanning at our events
We may scan your badge on entry to manage capacity and safety, and to record attendance. If you allow exhibitors or partners to scan your badge at their stands/sessions, they become independent controllers of your data and will contact you under their own privacy notices.
Sharing your information
We share personal data with trusted service providers acting under contract (e.g., registration/ticketing platforms, payment processors, email and CRM platforms, badging/entrance systems, website hosting/analytics). We only provide what they need to deliver their services and require them to protect your data.
• We may also share data:
• to comply with law or enforce our terms;
• in connection with a business transaction (sale/merger);
• with your consent (e.g., exhibitor badge scans).
International transfers
Your data may be processed outside the UK/EEA. Where that happens, we use appropriate safeguards (e.g., UK IDTA/EU SCCs or adequacy decisions) to protect your data. Details are available on request.
How long we keep your data
We retain registration and business-to-business marketing records for up to 3 years after your last interaction, unless a longer/shorter period is required by law or clearly stated at collection. We keep financial records as required by tax law.
Your rights
Depending on where you live (UK/EEA), you have rights to: access, rectify, erase, restrict, object, data portability, and (where we rely on consent) withdraw consent at any time. You also have the right to complain to a supervisory authority (ICO in the UK, or your local EEA authority). We will respond within the statutory timeframe.
Security
We use administrative, technical and physical measures to protect personal data against unauthorised access, loss, or misuse.
Third‑party links
Our sites may link to third‑party websites/apps. Their privacy notices apply to those services.
Changes to this notice
We may update this notice from time to time. We will post the latest version on our website and note the effective date below.
Contact us
Questions or requests about this policy or your data:
• Email: colin.martin@readinesseurope.com
• Post: Accelerant Events Ltd, 7 Diston Mansion, Chalk Lane, Epsom, Surrey, KT18 7BS
Effective date: 10 September 2025